Dementia Support Line
Our values and beliefs are the guiding principles at the heart of Dementia Jersey that define how we work effectively and collaboratively to make Jersey a dementia friendly island. They inspire and guide all our employees and volunteers.
Our Values
- Expertise
We use research and the lived experience of people with dementia to guide our work. - Choice
We support people with dementia and those who care for them to make informed choices about the best approach to meet their needs. - Kindness and compassion
We are kind and compassionate in all we do for others and in our support for staff and volunteers. - Challenge
We will stand up for people with dementia to get the best outcomes possible.
Our Beliefs
- People with dementia should be treated with dignity and respect.
- Every person, of any age, with any physical or mental health conditions, has an equal right to the best health and social care services available to meet their needs.
- A person centred approach should be used to make sure everyone gets the best care and support for their situation.
- People with dementia have a right to be heard and included in all decisions that affect them and those who care for them.
- Helping, caring for and protecting people is everyone’s business and is at the heart of a strong island community.
Dementia Jersey Team Manifesto
We believe good teamwork is…
- Having mutual respect and being kind
- Supporting each other to get things done
- Always considering the impact on others
- Maintaining a sense of humor and solutions focused approach
- Working towards a shared goal of helping people with dementia
- Celebrating our diversity and strengths and acknowledging our weaknesses
- Having an open mind to new ways of doing things
- Listening rather than speaking
- Honest communications with clear expectations
- Trust in each other
- Being accountable for our own work and actions
- Celebrating success